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Sunday, 9 March 2014

SOFT SKILLS





The  Soft  skills is a term related with a person's "EQ" (Emotional Intelligence Quotient), the Soft skills somehow is the ability to communicate effectively with co-workers, employers, clients, customers,  friends  and  family members.


Soft skills is now recognized as key to making businesses more profitable and better places to work. Increasingly, companies aren't just assessing their current staff and future recruits on their  business    skills. They are now assessing them on a whole host of soft skill competencies around how well they relate and communicate to others.


Measuring these soft skills is no easy thing. But in the most progressive companies, managers are looking for people's ability to communicate clearly and openly, and to listen and respond empathetical. They also want them to have equally well-honed written skills so that their correspondence including emails doesn't undo all the good work their face-to-face communication creates.


Good soft skills also include the ability of people to balance the commercial needs of their company with the  individual  needs of their staff. Being flexible and able to adapt to the changing needs of an organization also qualify as soft skills, as do being able to collaborate with others and influence situations through lateral and more  creative  thinking. The ability to deal with differences, multiculturalism and diversity is needed more than ever. Very few companies are untouched by the ever-widening influence of other cultures and good soft skills facilitate better communication and people's ability to manage differences effectively.


Everyone already has some form of soft skills probably a lot more than others may realise.They just need to look at areas in their personal life where they get on with others, feel confident in the way they interact, can problem solve, are good at encouraging, can prove with the best of them. All these skills are soft and all of them are transferable to the workplace.


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