The
Soft skills is a term related with a person's "EQ" (Emotional Intelligence
Quotient), the Soft skills somehow is the ability to communicate effectively
with co-workers, employers, clients, customers, friends and family members.
Soft
skills is now recognized as key to making businesses more profitable and better
places to work. Increasingly, companies aren't just assessing their current
staff and future recruits on their business skills. They are now assessing them
on a whole host of soft skill competencies around how well they relate and
communicate to others.
Measuring
these soft skills is no easy thing. But in the most progressive companies,
managers are looking for people's ability to communicate clearly and openly,
and to listen and respond empathetical. They also want them to have equally
well-honed written skills so that their correspondence including emails doesn't
undo all the good work their face-to-face communication creates.
Good
soft skills also include the ability of people to balance the commercial needs
of their company with the individual needs of their staff. Being flexible and
able to adapt to the changing needs of an organization also qualify as soft
skills, as do being able to collaborate with others and influence situations
through lateral and more creative thinking. The ability to deal with
differences, multiculturalism and diversity is needed more than ever. Very few
companies are untouched by the ever-widening influence of other cultures and
good soft skills facilitate better communication and people's ability to manage
differences effectively.
Everyone
already has some form of soft skills probably a lot more than others may
realise.They just need to look at areas in their personal life where they get
on with others, feel confident in the way they interact, can problem solve, are
good at encouraging, can prove with the best of them. All these skills are soft
and all of them are transferable to the workplace.
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